400 cannot handshake with mail server

Rluo · 发表于 2007-6-3 16:50:56

各位；
我们公司发送到[email=***@aol.com]***@aol.com[/email]的邮件都被退回；退回的信息如下；请帮追各位专家给说明一下是什么原因导致呢？不光是aol的邮件，其他的也有。

我咨询服务商后，说对方的邮件有返垃圾邮件功能；我们的邮件主机没有做反相解析所致；
我让我们的ISP服务商做了反相解析，但还是不行。
我怎么看我们的主机是否做了反相解析呢？

谢谢大家

×××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××
I'm afraid I wasn't able to deliver your message to the following address.
This is a permanent error; I've given up. I am sorry for this inconvenience.
webmaster@aol.com Error Message: 400 cannot handshake with mail server

-------------------------------------------
the following is a part of original message:
Return-Path: <robin.luo@ptp.com.cn>
Received: from [10.52.163.21] by [10.52.163.22] with StormMail ESMTP id 44120.1989083641;
Thu, 31 May 2007 15:42:54 +0800 (CST)
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C7A358.3E551929"
Subject: test 15:49
content-class: urn:content-classes:message
X-MimeOLE: Produced By Microsoft Exchange V6.0.6249.0
Date: Thu, 31 May 2007 15:49:40 +0800
Message-ID: <D166FDD09DD08A4B8AAEA8EFC3A50A0C3256C9@shanntx1.ptp.com.cn>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: test 15:49
Thread-Index: AcejWD3HH70ghnLcT7eCuTUT94mN1A==
From: "Luo, Robin" <Robin.Luo@ptp.com.cn>
To: <webmaster@aol.com>
This is a multi-part message in MIME format.
------_=_NextPart_001_01C7A358.3E551929
Content-Type: text/plain;
charset="gb2312"
Content-Transfer-Encoding: quoted-printable
Test
=20
Best Regards
=20
=20
------_=_NextPart_001_01C7A358.3E551929
Content-Type: text/html;
charset="gb2312"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dgb2312">
<META content=3D"MSHTML 6.00.2900.3086" name=3DGENERATOR></HEAD>
<BODY>
<DIV><SPAN class=3D522214907-31052007><FONT =
size=3D2>Test</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=3Dleft><FONT size=3D2>Be

Rluo · 发表于 2007-6-5 09:34:40

我发了邮件到aol,他们就是不回；郁闷中

tdk · 发表于 2007-6-4 17:19:39

斑竹给你三个建议

我还建议你和老板实话实说，国内ip被封是常事儿，而且解决起来不容易
现在恐怕已经不是技术问题了
稳定的中继不知道是不是好找，可能不容找到

要让老板明白你找到了问题，而且不是你的问题

Rluo · 发表于 2007-6-4 17:00:47

论坛中的师哥、师姐、大哥、大姐；
都帮我看看是什么地方出的问题哦，兄弟脑壳都大了。

领导要我限时处理

闷得慌

砸锅卖铁 · 发表于 2007-6-4 16:59:13

从你Telnet的信息来看，IP被拒绝了，而不是RBL的问题
1.AOL移除你的IP
2.找个SMTP服务器中继
3.换IP

tdk · 发表于 2007-6-4 16:53:18

去 www.5dmail.net/tools.htm
spam库查一下就可以了

Rluo · 发表于 2007-6-4 16:44:42

换IP是不现实的，
申请解封是最现实的，
RBL的三个是那三个，可以帖出来吗？

我已经给aol发了邮件，要求解封，他们不采我！

麻烦你了

再次向你表感谢

tdk · 发表于 2007-6-4 16:30:23

看dns报告 mail server hostname 有个警告不知道影响多少估计问题不太大

rbl看了有两三个

顶高手出来帮你吧我无能为力了
如果是rbl的问题，那你只能换ip或者去申请解封

Rluo · 发表于 2007-6-4 16:28:09

我看了反相解析已经好了：
shanntx1.ptp.com.cn is not an IP address, so I am using 220.248.90.50 (the A record for shanntx1.ptp.com.cn).

Location: China [City: Shanghai, Shanghai]

Preparation:
The  reverse DNS entry for an IP is found by reversing the IP, adding it to "in-addr.arpa", and looking up the PTR record.
So, the reverse DNS entry for 220.248.90.50 is found by looking up the PTR record for
50.90.248.220.in-addr.arpa.
All DNS requests start by asking the root servers, and they let us know what to do next.
See How Reverse DNS Lookups Work for more information.

How I am searching:
Asking c.root-servers.net for 50.90.248.220.in-addr.arpa PTR record:
   c.root-servers.net says to go to ns-sec.ripe.net. (zone: 220.in-addr.arpa.)
Asking ns-sec.ripe.net. for 50.90.248.220.in-addr.arpa PTR record:
   ns-sec.ripe.net [193.0.0.196] says to go to sh-dns.cncnet.net. (zone: 248.220.in-addr.arpa.)
Asking sh-dns.cncnet.net. for 50.90.248.220.in-addr.arpa PTR record:  Timed out [at 210.52.207.2].  Trying again.
Asking bj-dns.cncnet.net. for 50.90.248.220.in-addr.arpa PTR record:  Timed out [at 210.52.149.2].  Trying again.
Asking sh-dns.cncnet.net. for 50.90.248.220.in-addr.arpa PTR record:  Timed out [at 210.52.207.2].  Trying again.
Asking bj-dns.cncnet.net. for 50.90.248.220.in-addr.arpa PTR record:  Timed out [at 210.52.149.2].  Trying again.
Asking bj-dns.cncnet.net. for 50.90.248.220.in-addr.arpa PTR record:
   bj-dns.cncnet.net [210.52.149.2] says to go to dns-chj.sh.cncnet.net. (zone: 90.248.220.in-addr.arpa.)
Asking dns-chj.sh.cncnet.net. for 50.90.248.220.in-addr.arpa PTR record:  Reports shanntx1.ptp.com.cn. [from 210.22.70.3]

Answer:
220.248.90.50 PTR record: shanntx1.ptp.com.cn. [TTL 3600s] [A=220.248.90.50]

To see the reverse DNS traversal, to make sure that all DNS servers are reporting the correct results, you can Click Here.

SPF也已经设置：
[rfmngr@SHANNTX0 rfmngr]$ nslookup
Note:  nslookup is deprecated and may be removed from future releases.
Consider using the `dig' or `host' programs instead.  Run nslookup with
the `-sil[ent]' option to prevent this message from appearing.
> set query=txt
> ptp.com.cn
Server:       210.22.84.3
Address:       210.22.84.3#53

Non-authoritative answer:
ptp.com.cn    text = "v=spf1 a mx ~all"

Authoritative answers can be found from:
ptp.com.cn    nameserver = dns7.hichina.com.
ptp.com.cn    nameserver = dns8.hichina.com.
dns7.hichina.com       internet address = 218.30.103.247
dns7.hichina.com       internet address = 218.30.103.250
dns8.hichina.com       internet address = 218.244.143.41

好像也没有rbl嘛；要么朋友在www.5dmail.net/tools.htm帮我看看

Rluo · 发表于 2007-6-4 16:17:48

我也用我163的信箱给了aol,他们的回复是：

From: AOLBrowsingHelp@aol.com
To: robin_luo_min@163.com
Sent: Friday, May 11, 2007 3:59 PM
Subject: Re: Re:Re: Email Blocks <<#760697-2745026#>>

Incident Number: 2745026

Dear Robin,

Thank you for writing back and allowing me to further help you with this issue.

I understand how something like this can really try your patience and apologize for any inconvenience this has caused.Nonetheless, I am going to do my best to make sure you receive all the help you need.

AOL may have received large amounts of junk e-mail from someone using this domain name. Please ask your system administrator or Internet Service Provider to call the AOL Postmaster Hotline at 1-888-212-5537.

The Postmaster Team, which is available 7 days a week, 24 hours a day, can work with the ISP to quickly resolve the issue. Additional information is available at the AOL Postmaster Web Site: http://postmaster.info.aol.com/

Thank you for taking the time to write to AOL. I hope that I have provided you with useful information regarding your concern.

Leanne
Customer Care Consultant
AOL LLC

--- Original Message ---
From: robin_luo_min <robin_luo_min@163.com>
Received: 5/10/07 5:13:43 PM CST
To: AOLBrowsingHelp@aol.com
Subject: Re:Re: Email Blocks

Dear Byron.

FYI!

Please help check.

-----Original Message-----
From: MAILER-DAEMON@ptp.com.cn [mailto:MAILER-DAEMON@ptp.com.cn]
Sent: Tuesday, May 08, 2007 4:10 PM
To: Herron, Jon
Subject: failure notice
I'm afraid I wasn't able to deliver your message to the following address.
This is a permanent error; I've given up. I am sorry for this inconvenience.
wrherron@aol.com Error Message: 400 cannot handshake with mail server

-------------------------------------------
the following is a part of original message:
Return-Path: <jon.herron@ptp.com.cn>
Received: from [10.52.163.21] by [10.52.163.22] with StormMail ESMTP id 42447.579086456;
Mon, 7 May 2007 11:26:35 +0800 (CST)
Subject: Lots of Photos
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----_=_NextPart_001_01C79058.70031D0D"
Date: Mon, 7 May 2007 11:33:11 +0800
content-class: urn:content-classes:message
Message-ID: <D166FDD09DD08A4B8AAEA8EFC3A50A0C2E29E5@shanntx1.ptp.com.cn>
X-MimeOLE: Produced By Microsoft Exchange V6.0.6249.0
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <D166FDD09DD08A4B8AAEA8EFC3A50A0C2E29E5@shanntx1.ptp.com.cn>
Thread-Topic: Lots of Photos
Thread-Index: AceQWG9RCcXcrHbaSC2Wsw/7E8AY0Q==
From: "Herron, Jon" <Jon.Herron@ptp.com.cn>
To: <wrherron@aol.com>,
<nlongwor@nsw.bigpond.net.au>,
<jacherron@optusnet.com.au>,
<amcardle@ozemail.com.au>
This is a multi-part message in MIME format.
------_=_NextPart_001_01C79058.70031D0D
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
Hi Everyone
It has been a while since I have sent any photos.  Here are some of the latest including some from Disneyland.

Joff

               =20

------_=_NextPart_001_01C79058.70031D0D
Content-Type: application/ms-tnef;
name="winmail.dat"
Content-Transfer-Encoding: base64
eJ8+IgwDAQaQCAAEAAAAAAABAAEAAQeQBgAIAAAAqAMAAAAAAACrAAEIgAcAGAAAAE

在2007-05-10，AOLBrowsingHelp@aol.com 写道：

Incident Number: 2745026

Dear Robin,

I understand that you are having difficulties sending e-mails to AOL members.

I apologize for the inconvenience this has caused you.

AOL has developed Solicited Bulk Mailing Guidelines to both aid 'netizens' with their online marketing campaigns and to protect our member base from e-mail abuse.

To learn about AOL's Unsolicited Bulk Mail Policy, please visit http://postmaster.info.aol.com/guidelines/bulk_email.html.

If you believe your organization's e-mail provider can adhere to AOL guidelines provided at http://postmaster.info.aol.com/guidelines/index.html, please ask your e-mail provider to call our Postmaster Hotline at 703-265-4670 or 1-888-212-5537 and the Postmaster group will evaluate your mailing patterns and resolve any outstanding issues with your server or domain.

AOL has developed a site for Internet users who are experiencing problems sending e-mail to AOL or for people who have questions about AOL's e-mail and junk e-mail policies at http://postmaster.info.aol.com/index.html.

If you would like to test your e-mail server against our database, enter the IP address at http://postmaster.info.aol.com/tools/duls.html.

Thank you for taking the time to write to AOL. I hope that I have provided you with useful information regarding your concern.

Byron

Customer Care Consultant

AOL LLC

--- Original Message ---
From: robin_luo_min <robin_luo_min@163.com>
Received: 5/9/07 9:55:43 AM CST
To: webmaster@aol.com
Subject: Email Blocks

Hi, How do you do!

I am an administrator of PTP company in China. We couldn't send the mail to
@aol.com, the system always refused our email from security filter,
would you please remove this limit from your security filter list.

Here is the information of our company.
Company Name: Plantation Timber Products Group.
Address: Suite 902－908, Dongfang Building, 31 Wujiang Road,
Shanghai, China.
Contract Phone: (86)-(21)-52110909 Contract Person: luo robin
Contract Email: robin.luo@ptp.com.cn robin_luo_min@163.com
Web site: www.ptp.com.cn
POP3:  shanntx1.ptp.com.cn  IP address: 220.248.90.50
The Second POP3:  shanntx1.ptp.com.cn IP address: 220.248.90.50

thanks & regards
robin

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[求助] 400 cannot handshake with mail server

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