Web mail不工作 Loading状态

leanneliang

请钉子大哥帮忙分析下原因，多谢！
事件的经过如下：


1  因新建账号无电子邮件地址，运行收件人更新服务报错Event ID:8270
2.用exchange 2003安装目录下的工具setup.exe /domainprep重置权限
3.次日早上检查新建账号及收发mail均正常
4.过了大概一个小时，发现服务器的所有应用程序初始化失败，wordpad ,任务管理器，AD,exchange系统管理器均打不开
5.12：00pm重启服务器，出现蓝屏报错代码

Stop:c000021a{fatal system error} The windows logon process system process terminated unexpectedly with a status of 0xc0000080(0x00000000 0x0000000) The system has been shutdown 6.尝试修复，进入安全模式，最近的一次正确配置选项依然报上面的错误 7，最后插入系统盘修复安装，成功进入系统 8.检查收发邮件，outlook(pop3,exchange server)方式正常，http方式弹出输入用户名和密码的对话框，进入后，打开inbox，一直是loading状态，在服务器本机上进入webmail依然是这样，并有病毒如图 8.运行趋势的病毒扫描工具安全模式杀毒，病毒以清除 9.检查收发mail，webmai仍然不能用，outlook可以的 10.扫描清除的病毒日志如下 /   2008-10-30, 17:48:06,   Running scanner "P:\syptools\VSCANTM.BIN"... 2008-10-30, 18:09:29,   Scanner "P:\syptools\VSCANTM.BIN" has finished running. 2008-10-30, 18:09:29,   VSCANTM Log: 2008-10-30, 18:09:29,   Files Detected: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 17:48:06 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR C:\*.* /P=P:\syptools\lpt$vpn.628 C:\WINDOWS\ime\IMJP8_1\imjpmig.exe [PE_VIRUT.B] C:\WINDOWS\ime\IMKR6_1\imekrmig.exe [PE_VIRUT.B] C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\OTAFO5QF\0032[1].exe [TROJ_INJECT.UHB] C:\WINDOWS\system32\IME\PINTLGNT\imscinst.exe [PE_VIRUT.B] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [PE_VIRUT.B] C:\WINDOWS\system32\Isass.exe [PE_VIRUT.B] C:\WINDOWS\system32\Isass.exe [WORM_SDBOT.AHI] 17864 files have been read. 17864 files have been checked. 17845 files have been scanned. 29090 files have been scanned. (including files in archived) 6 files containing viruses. Found 7 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 18:09:28 21 minutes 21 seconds (1280.86 seconds) has elapsed.(71.701 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 18:09:29,   Files Clean: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 17:48:06 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR C:\*.* /P=P:\syptools\lpt$vpn.628 Success Clean [      PE_VIRUT.B]( 6474) from C:\WINDOWS\ime\IMJP8_1\imjpmig.exe Success Clean [      PE_VIRUT.B]( 6474) from C:\WINDOWS\ime\IMKR6_1\imekrmig.exe Success Clean [      PE_VIRUT.B]( 6474) from C:\WINDOWS\system32\IME\PINTLGNT\imscinst.exe Success Clean [      PE_VIRUT.B]( 6474) from C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE Success Clean [      PE_VIRUT.B]( 6474) from C:\WINDOWS\system32\Isass.exe 17864 files have been read. 17864 files have been checked. 17845 files have been scanned. 29090 files have been scanned. (including files in archived) 6 files containing viruses. Found 7 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 18:09:28 21 minutes 21 seconds (1280.86 seconds) has elapsed.(71.701 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 18:09:29,   Clean Fail: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 17:48:06 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR C:\*.* /P=P:\syptools\lpt$vpn.628 17864 files have been read. 17864 files have been checked. 17845 files have been scanned. 29090 files have been scanned. (including files in archived) 6 files containing viruses. Found 7 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 18:09:28 21 minutes 21 seconds (1280.86 seconds) has elapsed.(71.701 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 18:09:30,   Running scanner "P:\syptools\VSCANTM.BIN"... 2008-10-30, 18:29:30,   Scanner "P:\syptools\VSCANTM.BIN" has finished running. 2008-10-30, 18:29:30,   VSCANTM Log: 2008-10-30, 18:29:30,   Files Detected: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 18:09:30 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR D:\*.* /P=P:\syptools\lpt$vpn.628 8962 files have been read. 8962 files have been checked. 8961 files have been scanned. 22129 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 18:29:30 19 minutes 59 seconds (1198.48 seconds) has elapsed.(133.730 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 18:29:30,   Files Clean: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 18:09:30 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR D:\*.* /P=P:\syptools\lpt$vpn.628 8962 files have been read. 8962 files have been checked. 8961 files have been scanned. 22129 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 18:29:30 19 minutes 59 seconds (1198.48 seconds) has elapsed.(133.730 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 18:29:30,   Clean Fail: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 18:09:30 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR D:\*.* /P=P:\syptools\lpt$vpn.628 8962 files have been read. 8962 files have been checked. 8961 files have been scanned. 22129 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 18:29:30 19 minutes 59 seconds (1198.48 seconds) has elapsed.(133.730 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 18:29:30,   Running scanner "P:\syptools\VSCANTM.BIN"... 2008-10-30, 19:45:49,   Scanner "P:\syptools\VSCANTM.BIN" has finished running. 2008-10-30, 19:45:49,   VSCANTM Log: 2008-10-30, 19:45:49,   Files Detected: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 18:29:30 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR E:\*.* /P=P:\syptools\lpt$vpn.628 133472 files have been read. 133472 files have been checked. 133450 files have been scanned. 159583 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 19:45:48 1 hour 16 minutes 17 seconds (4576.92 seconds) has elapsed.(34.291 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 19:45:49,   Files Clean: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 18:29:30 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR E:\*.* /P=P:\syptools\lpt$vpn.628 133472 files have been read. 133472 files have been checked. 133450 files have been scanned. 159583 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 19:45:48 1 hour 16 minutes 17 seconds (4576.92 seconds) has elapsed.(34.291 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 19:45:49,   Clean Fail: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 18:29:30 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR E:\*.* /P=P:\syptools\lpt$vpn.628 133472 files have been read. 133472 files have been checked. 133450 files have been scanned. 159583 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 19:45:48 1 hour 16 minutes 17 seconds (4576.92 seconds) has elapsed.(34.291 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 19:45:49,   Running scanner "P:\syptools\VSCANTM.BIN"... 2008-10-30, 19:45:51,   Scanner "P:\syptools\VSCANTM.BIN" has finished running. 2008-10-30, 19:45:51,   VSCANTM Log: 2008-10-30, 19:45:51,   Files Detected: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 19:45:50 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR H:\*.* /P=P:\syptools\lpt$vpn.628 2 files have been read. 2 files have been checked. 2 files have been scanned. 2 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 19:45:51 0.48 seconds has elapsed.(242.000 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 19:45:51,   Files Clean: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 19:45:50 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR H:\*.* /P=P:\syptools\lpt$vpn.628 2 files have been read. 2 files have been checked. 2 files have been scanned. 2 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 19:45:51 0.48 seconds has elapsed.(242.000 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 19:45:51,   Clean Fail: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 19:45:50 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR H:\*.* /P=P:\syptools\lpt$vpn.628 2 files have been read. 2 files have been checked. 2 files have been scanned. 2 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 19:45:51 0.48 seconds has elapsed.(242.000 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 19:45:51,   Running scanner "P:\syptools\VSCANTM.BIN"... 2008-10-30, 19:48:13,   Scanner "P:\syptools\VSCANTM.BIN" has finished running. 2008-10-30, 19:48:13,   VSCANTM Log: 2008-10-30, 19:48:13,   Files Detected: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 19:45:51 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR P:\*.* /P=P:\syptools\lpt$vpn.628 12689 files have been read. 12689 files have been checked. 12688 files have been scanned. 13454 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 19:48:13 2 minutes 21 seconds (140.34 seconds) has elapsed.(11.060 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 19:48:13,   Files Clean: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 19:45:51 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR P:\*.* /P=P:\syptools\lpt$vpn.628 12689 files have been read. 12689 files have been checked. 12688 files have been scanned. 13454 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 19:48:13 2 minutes 21 seconds (140.34 seconds) has elapsed.(11.060 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 19:48:13,   Clean Fail: Copyright (c) 1990 - 2006 Trend Micro Inc. Report Date : 10/30/2008 19:45:51 VSAPI Engine Version : 8.910-1002 VSCANTM Version : 3.00-1018 (Official Build) VSGetVirusPatternInformation is invoked Virus Pattern Version : 628 (324062/324062 Patterns) (2008/10/29) (562860) Command Line: P:\syptools\VSCANTM.BIN /NBPM /S /CLEANALL /LD /LC /LCF /NM /NB /DCEGENCLEAN /HIDEDCECONSOLE /C /ACTIVEACTION=5 /VSBKENC+ /HOSPITAL=.\BACKUP /LR P:\*.* /P=P:\syptools\lpt$vpn.628 12689 files have been read. 12689 files have been checked. 12688 files have been scanned. 13454 files have been scanned. (including files in archived) 0 files containing viruses. Found 0 viruses totally. Maybe 0 viruses totally. Stop At: 10/30/2008 19:48:13 2 minutes 21 seconds (140.34 seconds) has elapsed.(11.060 msec/file) ---------*---------*---------*---------*---------*---------*---------*---------* 2008-10-30, 19:48:13,   Running SSAPI scanner ""... 2008-10-30, 20:14:18,   SSAPI Log: SSAPI Scanner Version: 1.0.1003 SSAPI Engine Version: 5.2.1032 SSAPI Pattern Version: 6.99 SSAPI Anti-Rootkit Version: <Failed> Spyware Scan Started: 10/30/2008 19:48:18 SSAPI requires the system to reboot. Detected Items: [CLEAN SUCCESS][Cookie_Atdmt] Internet Explorer Cache\atdmt.com,Cookie:ssisadministrator@atdmt.com/,C:\Documents and Settings\Administrator.SSIS\Cookies\administrator@atdmt[1].txt Detected: 1 items. Cleaned Success: 1 items. Clean Failed: 0 items. Spyware Scan Ended: 10/30/2008 20:14:18 Scan Complete. Time=1564.685669. [localimg=400,263]1[/localimg]