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标题: Information Store无法启动 [打印本页]

作者: 云台 时间: 2006-8-16 14:25
标题: Information Store无法启动
因为硬件的原因我们公司的Exchange Server有2天的时间没有在运行。此服务器同时也是DC。
重新修复启动后，发现Information Store and IIS Admin Service 服务始终无法正常启动。我等了14个小时都无法启动期他们来，一直显示Starting。
我查看后发现启动这2个服务需要的依存关系的服务和进程都已经完好启动了。
而POP3 IMAP4 NNTP SMTP等都必须在IIS Admin启动后才可以启动。
我把应用程序中的错误日志发上来请大家看一下帮忙分析一下如何解决问题。
在此先万分感谢了。
错误源有 MSExchangeFBPublish MSExchangeMU MSExchangeIS ESE等。

Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8197
Date: 8/16/2006
Time: 12:16:42 PM
User: N/A
Computer: DYNA-EXCHANGE
Description:
Error initializing session for virtual machine DYNA-EXCHANGE. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running.

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type: Error
Event Source: MSExchangeMU
Event Category: General
Event ID: 1009
Date: 8/16/2006
Time: 10:30:24 AM
User: N/A
Computer: DYNA-EXCHANGE
Description:
Failed to access the metabase, error code is 80080005 (Server execution failed).

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9518
Date: 8/16/2006
Time: 10:19:41 AM
User: N/A
Computer: DYNA-EXCHANGE
Description:
Error Log file is corrupt starting Storage Group /DC=cn/DC=com/DC=dynacast/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=First Organization/CN=Administrative Groups/CN=First Administrative Group/CN=Servers/CN=DYNA-EXCHANGE/CN=InformationStore/CN=First Storage Group on the Microsoft Exchange Information Store.
<NULL>.

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type: Error
Event Source: ESE
Event Category: Logging/Recovery
Event ID: 412
Date: 8/16/2006
Time: 10:19:41 AM
User: N/A
Computer: DYNA-EXCHANGE
Description:
Information Store (2996) First Storage Group: Unable to read the header of logfile D:\Exchsrvr\mdbdata\E00.log. Error -501.

For more information, click http://www.microsoft.com/contentredirect.asp.

抱歉都是英文的。
请高手和高高手一定帮忙给看一下。我这里都在等着用邮件呢。

谢谢！

作者: 云台 时间: 2006-8-16 15:52
试图启动IISAdmin服务时生成下列错误日志

Event Type: Error
Event Source: IIS Config
Event Category: Catalog
Event ID: 4275
Date: 8/16/2006
Time: 3:40:09 PM
User: N/A
Computer: DYNA-EXCHANGE
Description:
Error parsing XML file. Reason: An invalid character was found in text content.
Incorrect XML: [7] Sun 13Aug06 21:18:41 - Sock ID=292
ErrorCode          : 0xC00CE508
Interceptor       : 14
OperationType    : Populate
Table             : MBProperty
ConfigurationSource : file:///C:/WINDOWS/system32/inetsrv/MetaBase.xml
Row                : 716
Column             : 39

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 8/16/2006
Time: 3:40:09 PM
User: DYNACAST\administrator
Computer: DYNA-EXCHANGE
Description:
The IIS Admin Service service was successfully sent a start control.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 8/16/2006
Time: 3:40:09 PM
User: N/A
Computer: DYNA-EXCHANGE
Description:
The IIS Admin Service service entered the stopped state.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 8/16/2006
Time: 3:40:09 PM
User: N/A
Computer: DYNA-EXCHANGE
Description:
The IIS Admin Service service terminated with service-specific error 2149648394 (0x8021080A).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

请参考

作者: 云台 时间: 2006-8-16 16:00
估计要先修复matebase.xml了

作者: hzhu 时间: 2006-8-16 16:04
排错步骤：

通过以下步骤协助我们确认您的AD状态，收集活动目录和DNS的信息。

使用dcdiag和netdiag工具，将工具复制到您每台域控制器的c:\，运行以下的命令：

C:\dcdiag.exe /v > c:\dcdiag.log

C:\netdiag.exe /v > c:\netdiag.log

稍后将相应的.log文件贴出来。

作者: 云台 时间: 2006-8-16 16:16
下面是dc上运行dcdiag后生成的log netdiag好像有些问题没有生成成功。
Domain Controller Diagnosis

Performing initial setup:
* Verifying that the local machine dyna-exchange, is a DC.
* Connecting to directory service on server dyna-exchange.
* Collecting site info.
* Identifying all servers.
* Identifying all NC cross-refs.
* Found 2 DC(s). Testing 1 of them.
Done gathering initial info.

Doing initial required tests

Testing server: Default-First-Site-Name\DYNA-EXCHANGE
   Starting test: Connectivity
      * Active Directory LDAP Services Check
      * Active Directory RPC Services Check
      ......................... DYNA-EXCHANGE passed test Connectivity

Doing primary tests

Testing server: Default-First-Site-Name\DYNA-EXCHANGE
   Starting test: Replications
      * Replications Check
      * Replication Latency Check
      * Replication Site Latency Check
      ......................... DYNA-EXCHANGE passed test Replications
   Test omitted by user request: Topology
   Test omitted by user request: CutoffServers
   Starting test: NCSecDesc
      * Security Permissions check for all NC's on DC DYNA-EXCHANGE.
      * Security Permissions Check for
         DC=ForestDnsZones,DC=dynacast,DC=com,DC=cn
         (NDNC,Version 2)
      * Security Permissions Check for
         DC=DomainDnsZones,DC=dynacast,DC=com,DC=cn
         (NDNC,Version 2)
      * Security Permissions Check for
         CN=Schema,CN=Configuration,DC=dynacast,DC=com,DC=cn
         (Schema,Version 2)
      * Security Permissions Check for
         CN=Configuration,DC=dynacast,DC=com,DC=cn
         (Configuration,Version 2)
      * Security Permissions Check for
         DC=dynacast,DC=com,DC=cn
         (Domain,Version 2)
      ......................... DYNA-EXCHANGE passed test NCSecDesc
   Starting test: NetLogons
      * Network Logons Privileges Check
      Verified share \\DYNA-EXCHANGE\netlogon
      Verified share \\DYNA-EXCHANGE\sysvol
      ......................... DYNA-EXCHANGE passed test NetLogons
   Starting test: Advertising
      The DC DYNA-EXCHANGE is advertising itself as a DC and having a DS.
      The DC DYNA-EXCHANGE is advertising as an LDAP server
      The DC DYNA-EXCHANGE is advertising as having a writeable directory
      The DC DYNA-EXCHANGE is advertising as a Key Distribution Center
      The DC DYNA-EXCHANGE is advertising as a time server
      The DS DYNA-EXCHANGE is advertising as a GC.
      ......................... DYNA-EXCHANGE passed test Advertising
   Starting test: KnowsOfRoleHolders
      Role Schema Owner = CN=NTDS Settings,CN=DYNA-EXCHANGE,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=dynacast,DC=com,DC=cn
      Role Domain Owner = CN=NTDS Settings,CN=DYNA-EXCHANGE,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=dynacast,DC=com,DC=cn
      Role PDC Owner = CN=NTDS Settings,CN=DSH1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=dynacast,DC=com,DC=cn
      Role Rid Owner = CN=NTDS Settings,CN=DYNA-EXCHANGE,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=dynacast,DC=com,DC=cn
      Role Infrastructure Update Owner = CN=NTDS Settings,CN=DYNA-EXCHANGE,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=dynacast,DC=com,DC=cn
      ......................... DYNA-EXCHANGE passed test KnowsOfRoleHolders
   Starting test: RidManager
      * Available RID Pool for the Domain is 2606 to 1073741823
      * dyna-exchange.dynacast.com.cn is the RID Master
      * DsBind with RID Master was successful
      * rIDAllocationPool is 2106 to 2605
      * rIDPreviousAllocationPool is 1106 to 1605
      * rIDNextRID: 1393
      ......................... DYNA-EXCHANGE passed test RidManager
   Starting test: MachineAccount
      Checking machine account for DC DYNA-EXCHANGE on DC DYNA-EXCHANGE.
      * SPN found

DAP/dyna-exchange.dynacast.com.cn/dynacast.com.cn
* SPN found

DAP/dyna-exchange.dynacast.com.cn
* SPN found

DAP/DYNA-EXCHANGE
      * SPN found :LDAP/dyna-exchange.dynacast.com.cn/DYNACAST
      * SPN found :LDAP/485fb6f8-8cd1-47b3-9651-1bc5b494ce82._msdcs.dynacast.com.cn
      * SPN found :E3514235-4B06-11D1-AB04-00C04FC2DCD2/485fb6f8-8cd1-47b3-9651-1bc5b494ce82/dynacast.com.cn
      * SPN found :HOST/dyna-exchange.dynacast.com.cn/dynacast.com.cn
      * SPN found :HOST/dyna-exchange.dynacast.com.cn
      * SPN found :HOST/DYNA-EXCHANGE
      * SPN found :HOST/dyna-exchange.dynacast.com.cn/DYNACAST
      * SPN found :GC/dyna-exchange.dynacast.com.cn/dynacast.com.cn
      ......................... DYNA-EXCHANGE passed test MachineAccount
   Starting test: Services
      * Checking Service: Dnscache
      * Checking Service: NtFrs
      * Checking Service: IsmServ
      * Checking Service: kdc
      * Checking Service: SamSs
      * Checking Service: LanmanServer
      * Checking Service: LanmanWorkstation
      * Checking Service: RpcSs
      * Checking Service: w32time
      * Checking Service: NETLOGON
      ......................... DYNA-EXCHANGE passed test Services
   Test omitted by user request: OutboundSecureChannels
   Starting test: ObjectsReplicated
      DYNA-EXCHANGE is in domain DC=dynacast,DC=com,DC=cn
      Checking for CN=DYNA-EXCHANGE,OU=Domain Controllers,DC=dynacast,DC=com,DC=cn in domain DC=dynacast,DC=com,DC=cn on 1 servers
         Object is up-to-date on all servers.
      Checking for CN=NTDS Settings,CN=DYNA-EXCHANGE,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=dynacast,DC=com,DC=cn in domain CN=Configuration,DC=dynacast,DC=com,DC=cn on 1 servers
         Object is up-to-date on all servers.

作者: 云台 时间: 2006-8-16 16:18
Starting test: MachineAccount
Checking machine account for DC DYNA-EXCHANGE on DC DYNA-EXCHANGE.
* SPN found

DAP/dyna-exchange.dynacast.com.cn/dynacast.com.cn
* SPN found

DAP/dyna-exchange.dynacast.com.cn
* SPN found

作者: 云台 时间: 2006-8-16 16:22
高手呢我可在线等的。今天晚上弄不好就不回家了。
大家帮帮忙了哈。

作者: chrisqian 时间: 2006-8-16 16:44
尝试了解下列KB
http://support.microsoft.com/?id=300608

作者: 云台 时间: 2006-8-16 16:52
看了不过好像chrisqian 提到的kb只是使用于Exchane2000的。呵呵
还在边自己想办法解决边等诸位的帮助
谢谢

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